Device Compatibility List

Device Compatibility List

MedWand VirtualCare Client Compatibility List

System Requirements

An Internet connection WiFi (a/g/n/ac) or wireless (3G or 4G/LTE)
(Preferred) Bluetooth wireless headphones and microphone

Supported operating systems

Android 13.0x or later

Interested in Apple iPad OS? CLICK HERE to contact our sales team
Chrome

Processor requirement

Android - ARM / ARM-64 (non-Intel)
Apple - M Series Processor
Current Intel/Android architecture may not support echo cancellation.

Memory requirement

3GB or higher

USB requirement

USB Type-C (PD)

Bandwidth requirements

The bandwidth used by MedWand will be optimized for the best experience based on the users network.
Recommended bandwidth over WiFi:

For high-quality video: 1.0 Mbps/600kbps (up/down)
For 720p HD video: 2.6 Mbps/1.8 Mbps (up/down)
For 1080p HD video: 3.8 Mbps/3.0 Mbps (up/down)


Idea
 To use the MedWand hardware, you’ll need a compatible tablet or smartphone running our VirtualCare Application. Provided below are recommended devices to help guide your selection. Whenever possible, we highly recommend purchasing devices that offer LTS (Long Term Support), such as the Galaxy Tab Active5 Pro, which we consider to be the gold standard for our device. If you’re planning on using a device not listed here, we recommend purchasing a single device first and testing the performance. Keep in mind that cheaper devices may not perform as well as a premium device, especially when it comes to stethoscope sound quality.

Android Tablets



Manufacturer
Device
Model
OS Version
Samsung
Galaxy Tab Active4 Pro
SM-T638U
13+
Samsung
Galaxy Tab Active5 Pro
SM-X350 or SM-X356B
16+

Android Phones



Manufacturer
Device
Model
OS Version
Samsung
Galaxy S23
SM-S911
13
Samsung
Galaxy A03s
SM-A037M
13

Warning
Below are devices that meet our hardware compatibility requirements but have known issues and/or do not meet our performance standards with one or more MedWand sensors. Please avoid these devices if possible; using them may result in a less than optimal experience.

Android Tablets
Manufacturer
Device
Model
Reason
SamsungGalaxy Tab A9+SM-X210, SM-X215, SM-X216Samsung has released a software update for this particular tablet model that significantly degrades audio quality for the MedWand Stethoscope. It is unlikely that Samsung will be fixing this issue, as this model is no longer in production.

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