Device Compatibility List

Device Compatibility List

MedWand VirtualCare Client Compatibility List

System Requirements

An Internet connection WiFi (a/g/n/ac) or wireless (3G or 4G/LTE)
(Preferred) Bluetooth wireless headphones and microphone

Supported operating systems

Android 12.0x or later

Recommend browser(s) for web launch

Chrome

Processor requirement

ARM / ARM-64 (non-Intel)
Current Intel/Android architecture may not support echo cancellation.

Memory requirement

3GB or higher

Bandwidth requirements

The bandwidth used by MedWand will be optimized for the best experience based on the users network.
Recommended bandwidth over WiFi:

For high-quality video: 1.0 Mbps/600kbps (up/down)
For 720p HD video: 2.6 Mbps/1.8 Mbps (up/down)
For 1080p HD video: 3.8 Mbps/3.0 Mbps (up/down)

Android Tablets ​


Manufacturer
Device
Model
OS Version
Samsung
Galaxy Tab Active4 Pro
SM-T638U
13+
Samsung
Galaxy Tab A7
SM-T500
12
Samsung
Galaxy Tab A9+
SM-X210
14

Android Phones



Manufacturer
Device
Model
OS Version
Samsung
Galaxy S23
SM-S911
13
Samsung
Galaxy A03s
SM-A037M
13




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