Device Compatibility List

Device Compatibility List

MedWand VirtualCare Client Compatibility List

System Requirements

An Internet connection WiFi (a/g/n/ac) or wireless (3G or 4G/LTE)
(Preferred) Bluetooth wireless headphones and microphone

Supported operating systems

Android 13.0x or later

Recommended browser(s) for web launch

Chrome

Processor requirement

Android - ARM / ARM-64 (non-Intel)
Apple - M Series Processor
Current Intel/Android architecture may not support echo cancellation.

Memory requirement

3GB or higher

USB requirement

USB Type-C (PD)

Bandwidth requirements

The bandwidth used by MedWand will be optimized for the best experience based on the users network.
Recommended bandwidth over WiFi:

For high-quality video: 1.0 Mbps/600kbps (up/down)
For 720p HD video: 2.6 Mbps/1.8 Mbps (up/down)
For 1080p HD video: 3.8 Mbps/3.0 Mbps (up/down)

Android Tablets ​


Manufacturer
Device
Model
OS Version
Samsung
Galaxy Tab Active4 Pro
SM-T638U
13+
Samsung
Galaxy Tab A9+
SM-X210
14

Android Phones



Manufacturer
Device
Model
OS Version
Samsung
Galaxy S23
SM-S911
13
Samsung
Galaxy A03s
SM-A037M
13




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