Device Compatibility List

MedWand VirtualCare Client Compatibility List

System Requirements

An Internet connection WiFi (a/g/n/ac) or wireless (3G or 4G/LTE)

(Preferred) Bluetooth wireless headphones and microphone

Supported operating systems

Android 14.0x or later

Interested in Apple iPad OS? CLICK HERE to contact our sales team

Recommended browser(s) for web launch

Chrome

Processor requirement

Android - ARM / ARM-64 (non-Intel)

Apple - M Series Processor

Current Intel/Android architecture may not support echo cancellation.

Memory requirement

3GB or higher

USB requirement

USB Type-C (PD)

Bandwidth requirements

The bandwidth used by MedWand will be optimized for the best experience based on the users network.

Recommended bandwidth over WiFi:

For high-quality video: 1.0 Mbps/600kbps (up/down)

For 720p HD video: 2.6 Mbps/1.8 Mbps (up/down)

For 1080p HD video: 3.8 Mbps/3.0 Mbps (up/down)

Recommended Devices

To use the MedWand hardware, you’ll need a compatible tablet or smartphone running our VirtualCare Application. Provided below are recommended devices to help guide your selection. Whenever possible, we highly recommend purchasing devices that offer LTS (Long Term Support), such as the Galaxy Tab Active5 Pro, which we consider to be the gold standard for our device. If you’re planning on using a device not listed here, we recommend purchasing a single device first and testing the performance. Keep in mind that cheaper devices may not perform as well as a premium device, especially when it comes to stethoscope sound quality.

Android Tablets
Manufacturer	Device	Model	OS Version
Samsung	Galaxy Tab Active4 Pro	SM-T638U	14+
Samsung	Galaxy Tab Active5 Pro	SM-X350 or SM-X356B	16+
Samsung	Samsung Galaxy Tab A11+	SM-X230 or SM-X236	16+

Devices With Known Issues (Not Recommended)

Below are devices that meet our hardware compatibility requirements but have known issues and/or do not meet our performance standards with one or more MedWand sensors. Please avoid these devices if possible; using them may result in a less than optimal experience.

Android Tablets
Manufacturer	Device	Model	Reason
Samsung	Galaxy Tab A9+	SM-X210, SM-X215, SM-X216	Samsung has released a software update for this particular tablet model that significantly degrades audio quality for the MedWand Stethoscope. It is unlikely that Samsung will be fixing this issue, as this model is no longer in production.