If I'm on a restrictive network, what domains need to be allowed or whitelisted?
Depending upon the level of network security deployed at your organization, your IT or networking team may need to whitelist the required URLs for MedWand exams to function as intended. Below is a list of all domains used within a MedWand exam. All MedWand and Liveswitch domains are listed with a wildcard (*) for the subdomain, which will grant access for all pages or services hosted on Medwand.com and Liveswitch.io (our webRTC partner).
Sandbox Environment (.CLOUD)
*.medwand.cloud
*.liveswitch.io
Ports: 80 & 443
Production Environment (.COM)
*.medwand.com
*.liveswitch.io
Ports: 80 & 443
Miscellaneous (optional)
medwandservicestatus-1706817161347.site24x7statusiq.com
The site listed above hosts our service status monitor
Related Articles
General FAQs
What is a MedWand? MedWand® is an FDA-cleared, multi-sensor device and Telehealth platform that lets clinicians and patients perform a full physical exam, from heart and lung sounds to HD imaging remotely. Has MedWand received clearance for clinical ...
Device Compatibility List
MedWand VirtualCare Client Compatibility List System Requirements An Internet connection WiFi (a/g/n/ac) or wireless (3G or 4G/LTE) (Preferred) Bluetooth wireless headphones and microphone Supported operating systems Android 13.0x or later ...
MedWand KIOSK - Creating and Joining a Remote Exam (Patient and Clinician)
MedWand KIOSK - Creating and Joining a Remote Exam (Patient and Clinician) Below are written instructions to guide you through the process of creating a Remote Exam and the joining process from both the patient and clinician perspectives. Below are ...
Pre-Training Checklist
Before Training Please Follow This Checklist to Ensure You're Ready to Go ✅ Charge Your Tablet Ensure the tablet is fully charged. CLICK HERE for tablet hardware requirements ✅ Install the MedWand App (if not already installed) Open the Google Play ...
OnSite Remote Invitation Tutorial
Transcription At any point during an onsite exam, you can convert it into a remote exam by inviting a remote participant to join. To do this, you simply select invite. At the top of the screen you will be given a six digit code that will need to be ...