If I'm on a restrictive network, what domains need to be allowed or whitelisted?

If I'm on a restrictive network, what domains need to be allowed or whitelisted?

Depending upon the level of network security deployed at your organization, your IT or networking team may need to whitelist the required URLs for MedWand exams to function as intended. Below is a list of all domains used within a MedWand exam. All MedWand and Liveswitch domains are listed with a wildcard (*) for the subdomain, which will grant access for all pages or services hosted on Medwand.com and Liveswitch.io (our webRTC partner).


Sandbox Environment (.CLOUD)

*.medwand.cloud
*.liveswitch.io

Ports: 80 & 443

Production Environment (.COM)

*.medwand.com
*.liveswitch.io

Ports: 80 & 443

Miscellaneous (optional)

medwandservicestatus-1706817161347.site24x7statusiq.com
The site listed above hosts our service status monitor


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