No Known Issues

There are currently no known issues with the MedWand Software or Hardware.

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• Device Compatibility List

  MedWand VirtualCare Client Compatibility List System Requirements An Internet connection WiFi (a/g/n/ac) or wireless (3G or 4G/LTE) (Preferred) Bluetooth wireless headphones and microphone Supported operating systems Android 14.0x or later Interested ...

• MedWand Development Suite FAQ's

  FAQ's Timeline and roadmap What is the current anticipated projected release dates for the different DECL languages? Developer-Suite-Windows: WPF v3.0.2.5: Released to Production on September 29th WinUI Beta 1 v0.0.0.1: target release week of October ...

• [Resolved] Samsung A9+ Tablet Remote Conference Audio Bug

  HotFix Deployed 3/11/2026 - an update has been deployed into production to automatically disable Noise Suppression on the A9+ tablet. Patients should no longer need to disable Noise Suppression manually to work around this issue introduced by the ...

• Release Notes

  Previously Released: 8/12/2026 Android Client (International): v2.1.5.163 Android Client (US/CA): v2.1.3.352 Resolved intermittent camera issues when the clinician closes the entire browser or just the tab while the MedWand camera is turned on. ...

• Remote Exam Tutorial (Patient Side)

  Transcription The patient's side of a remote exam begins by using a browser to navigate to the exam code entry page. Typically located at mwkiosk.medwand.com unless instructed otherwise. Here, you will enter your six digit exam access code that ...