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Device Compatibility List
MedWand VirtualCare Client Compatibility List System Requirements An Internet connection WiFi (a/g/n/ac) or wireless (3G or 4G/LTE) (Preferred) Bluetooth wireless headphones and microphone Supported operating systems Android 14.0x or later Interested ...
[Resolved] Samsung A9+ Tablet Remote Conference Audio Bug
HotFix Deployed 3/11/2026 - an update has been deployed into production to automatically disable Noise Suppression on the A9+ tablet. Patients should no longer need to disable Noise Suppression manually to work around this issue introduced by the ...
Remote Exam Tutorial (Patient Side)
Transcription The patient's side of a remote exam begins by using a browser to navigate to the exam code entry page. Typically located at mwkiosk.medwand.com unless instructed otherwise. Here, you will enter your six digit exam access code that ...
MedWand Developer Services
MedWand develops and provides various products and cloud-based services which facilitate and support Telemedicine conferencing via its VirtualCare Platform technology and MedWand Device Developer Suite. MedWand also provides professional services ...
Release Notes
Previously Released: 7/1/2026 Android Client (International) : v2.1.5.159 Android Client (US/CA) : v2.1.3.346 Base-64 payload decryption Bug - Resolved an issue where, in offline mode exams, base-64 audio and image data was not being decrypted and ...