Clean Up the Home Screen

1.          We recommend clearing the home screen of unnecessary apps and adding the MedWand application for easy access. To do so, try following the steps below (Instructions may vary from one model tablet to another. For further assistance, reference the operator's manual for your tablet).
   
   
1. Press and hold an unwanted app icon on your home screen until the sub-menu appears. 
   
2. Select "Remove" (The app should still be listed within your app list if you need to access it later). 
   
   

                  3. Once unnecessary apps are removed, swipe up on your home screen to access the apps list. 

Add a Shortcut for the Kiosk Exam Code Entry Page

1. Open the Chrome browser on your tablet and navigate to mwkiosk.medwand.com
   
2. Once on the exam code entry page, select the Chrome settings menu icon (Usually displayed as 3 vertical dots in the top right corner). 
   
1. Note: If you're running an outdated version of Chrome, you may see an arrow icon instead of dots.
   

       3. From the menu, select “Add to Home Screen.”

                                                                                                                         

       4. Name the shortcut (Example: Exam Access or Join Exam).

       5. You should now be able to access the VirtualCare app and Join pages from your tablet's home screen. 

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Adjust Screen Timeout

By default, most Android tablets are set to lock the screen after 30 seconds of inactivity. This setting can be adjusted on most tablets by following the steps below.

1. Open your tablet settings menu.
   
2. Navigate to and select "Display".
   
3. Locate and select "Screen Timeout" to adjust the interval.    
   

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Review Your Audio Settings

The MedWand is engineered to capture and deliver accurate stethoscope sounds. To make the most of it:

• Use high‑quality headphones (over‑ear or low‑frequency‑response earbuds) for clearer playback.

• Ensure a snug fit so external noise is minimized.

• Recordings themselves are always unaltered, but some device “enhancements” may change how you hear them.

Audio Enhancements: What You Need to Know

Many operating systems include features—Dolby Atmos, sound enhancers, equalizers, UHQ upscalers—that boost volume or tweak frequency response. These do not change the underlying MedWand recording, but they can introduce distortion, mask subtle murmurs, or alter timbre in ways that make clinical interpretation harder. If you notice unexpected artifacts or muffled tones, disabling or adjusting these settings is recommended.

How to Disable or Adjust Enhancements

Below are links to official help articles for the most common platforms. You can simply link your users to these pages rather than embedding full menu instructions in your article.

• Windows
  Testing indicates MedWand Stethoscope sounds are negatively affected by audio enhancements on Windows.
  Learn how to turn off global audio enhancements in Windows:
  [Disable Audio Enhancements on Windows]

• macOS
  In the Music app (and system‑wide playback), the Sound Enhancer can be toggled on or off:
  [Adjust the Sound Enhancer on Mac]

• Android (Samsung Galaxy series)
  On Samsung devices, visit Sound quality & effects to disable Dolby Atmos, Equalizer, UHQ Upscaler and more:
  [Personalize Sound Settings on Galaxy devices]

          For other Android models, look under Settings > Sound or Accessibility > Sound enhancements, or search your OEM’s support site for “audio enhancements.”