1. Navigate to https://portal.medwand.com in your Chrome web browser and log in with your provided username and password

Note: We strongly encourage the use of Chrome as it's the most stable and will provide the best experience. Other web browsers can be used, however, you may run into performance issues in the exam room.

2. Click "Create New Exam Appointment" on the home screen (then skip to step 5)

Alternatively, you can also create an appointment by navigating to the "Appointments" tab at the top of the page and selecting "Create Appointment" in the top right. (3-4)

3. Alternate appointment creation method

Select "Appointments" in the top navigation bar

4. Select "Create Appointment" in the top right corner

5. Select or enter the Appointment Type, Clinician, Patient Identifier, and Scheduled date and time (optional)

Appointment Types

• A Patient Exam type is intended to create an exam appointment where no healthcare professional will be involved and the patient is expected to use the MedWand device and collect vitals by themselves.
• An OnSite Exam type is intended to create an exam appointment where an onsite healthcare professional will be involved and will use the MedWand device to collect vitals from the patient.
• A Remote Exam type is intended to create an exam appointment where a doctor or authorized healthcare professional will perform a remote telemedicine session with the patient and will supervise the use of the MedWand device to collect vitals from the patient.

6. Click "Save & Close"

7. You will then be presented with a splash page containing the join code for your patient. You can copy or print the number from this page if desired. If you close this page, you'll still be able to access the exam code from your Appointments screen.

Select "Close" at the bottom of the page

8. You should now be presented with your standard Appointments screen with the new exam appointment listed. The code on the far left is the patient's access code; this is the same number that was presented to us on the previous page and should be provided to the patient to launch the exam on their mobile device.

9. The patient will need to navigate to https://mwkiosk.medwand.com/ in the Chrome browser on their compatible tablet or phone.

To join the exam, your patient will need to enter their exam code on this screen and select "Join This Exam". Doing so will pull down their appointment information from our server and launch the MedWand VirtualCare App.

10. The patient will review the appointment consent screen and select "I understand and consent, enter the Exam Room"

11. Below is what a patient will see during a Remote Exam, where they are connected remotely via audio and video chat with their clinician. The patient will need to select "Start Conference" on the left to start their audio and video feed.

Note: The patient has no access to controls in this exam type as the MedWand is controlled remotely by the connected clinician.

12. There are 2 methods for joining a Remote Exam as the clinician. The primary method would be to

Option 1

Navigate to the "Appointments" tab in your MedWand Portal and select the green "Join" button to the right of the appointment.

Note: We strongly encourage the use of Chrome as it's the most stable and will provide the best experience. Other web browsers can be used, however, you may run into performance issues in the exam room.

 Option 2

A URL/Link can be generated and sent to the Clinician via Email, Text, Calendar invite etc.

Select the "Green Clipboard Icon" followed by "Copy Doctor URL" to copy the exam room URL to your PC's clipboard. You may then paste the link into your web browser or desired messaging or calendar program.

14. Upon launching the Exam Room, select "I Understand and Consent, Join the Exam" on the presented consent screen.

15. Be sure to allow any permissions requested by your web browser. Upon joining the exam, you will need to select "Start Conference" on the left to initiate the audio-video conference with your patient.

In this example, you'll notice that the toolbar is grayed out. This is because the patient hasn't joined the exam yet. Once the patient has joined, you'll see the ToolBar unlock, and the status next to their name will change to "Online".

16. Once you've collected all of the necessary vitals and you're ready to end the exam, select "End Exam" in the top toolbar, or "Save Data and Exit" if you're on the summary screen. This will end the exam and send a signal to the patient's mobile device to upload the exam data.

Note: It's important that the patient keeps the VirtualCare app open and their device powered on until their exam results have finished uploading. They will receive a message on their screen once the process has been completed.

17. Open your MedWand Portal and navigate to the "Exam Results" tab in the top navigation bar.

Select the blue "View Results" button next to the desired appointment. This will launch an HTML view of the collected results in your browser.

Note: The MedWand Portal only stores exam results for 30 days. If results need to be maintained for a longer period, see the next step for instructions on how to download the results.

18. To download exam results, select the green "Download" button to the right of the desired exam.

19. Select one of the available options

Download as HTML File - Allows you to download all of the exam results as a single HTML file that can be opened in a standard web browser.

Download as Image File(s) - Allows you to download individual vitals as media files. This is useful if you only need to save certain readings from the exam or you're unable to use HTML files.